Imagine: Connecting to Your Business (and Customers) from Anywhere.

Posted by Netmatters
business connectivity

Technology accelerates at a dizzying pace. And technology feels like it's accelerating because it actually is.

The gadgets, tools, and software that once seemed essential to business are now obsolete. New products and services have replaced entire categories or industries altogether. 

The Voice-over-IP Revolution

A revolution is happening in business telecommunications and at the forefront is VOIP. Voice-over-IP simply means telephony and voice data in the cloud.

'Cloud' is another word for ‘over the internet’.  

What are the Benefits of VOIP for my business? 

VOIP from Netmatters is a fully-managed, always-on, secure communications system you can access from anywhere.

  • Your system is hosted in a safe, compliant environment away from your office. Stop worrying about your hardware. It's safe and always up-to-date.

  • With VOIP there are no maintenance costs and we manage all your software updates.

  • Call recording. Re-listen to customer calls to improve customer service and help train staff.

  • Cheaper calls. Typically, businesses can save as much as 75% on their phone bills. Plus, calls to UK landlines and mobiles included.

  • Web conferencing and chat function is included. Add people to a live call in real-time. Setup conference calls with key accounts or suppliers.

  • Android & iOS applications to make and receive business calls from your smartphone. Take your business (and customers) with you.

Typically, businesses can save as much as 75% on their phone bills.

  • Connect all company sites without extra infrastructure or call charges.

  • Website live chat connected to your phone system.

  • Web client to make and receive calls from your chosen device from any location without the need of a handset. 

The Clock is Ticking: BT is Phasing Out the Old System. 

BT have stated publicly that the current ISDN phone system will be phased out in the UK within the next five to ten years. This spells the end of traditional phone systems and the full-scale switch to voice-over-IP.

The time to act is now.

Hourglass and calendar

I get it but what if my broadband speed is slow? 

We realise that some rural areas of the UK still struggle with broadband speeds. BDUK is a UK government scheme designed to improve speeds across the country. 

But despite this national push, some businesses in rural areas are still struggling.

We offer one point of contact for your telecoms and broadband upgrade project. No more back-and-forth with different people and departments at BT.

 If this is you, Netmatters can help you explore possible solutions in a number of different ways:

  • Voucher schemes through your local county council to offset potential overhead costs.

  • We use local business knowledge to gauge demand in the area from other businesses. We can help identify opportunities to collaborate and cover the cost of new infrastructure.

  • We can help you find out when faster speeds are planned for your area. We will consult with key internet providers and local councils to find out

  • Netmatters can help you explore alternative connectivity solutions and explain what this means for your business including:

Fibre to the Cabinet (FTTC), Fibre to the Premises (FTTP), Leased Lines, 4G / 5G Solutions and ADSL.

We offer one point of contact for your telecoms and broadband upgrade project.

No more back-and-forth with different people and departments at BT. Explaining the same problem over and over again.

What if my team struggle with new software? Is training included?

We provide customer training and manuals as part of the VOIP on-boarding process. 

More training is available if you need it and we deliver webinars, one-to-one sessions and workshops for groups.

We want to ensure that you and your team are comfortable with any new software solution.

A no-obligation phone call to find out what's right for you.

The first step is on the road to better business connectivity is a no-obligation phone call. Speak to one of our friendly specialists about your requirements. We will ask you about your business and the solutions currently in place.We can then give you an initial idea about probable costs.

The next stage would be a face-to-face meeting so we can discuss your business in more depth.

Finally, we’ll present our tailored solution and an estimate for any proposed works.

Netmatters is an award-winning technology business in the East of England.

Since 2008 we've partnered with local businesses like yours to solve problems with tailored technology solutions.

Bespoke is in our DNA and we work hard to understand each and every business and tailor our packages to you.

If you have further questions or want to know more call Joe Trower on Tel: 01603 515007.

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