IT Support

Fast and cost-effective IT support services
designed to keep your business running.

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Full Service

From complex network set-ups
to simple software upgrades.

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Peace of Mind

We take care of your technology
so that you can focus on your business.

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Our IT Support process is simple & effective...

From the very beginning, we take your business needs and requirements into account.

1 > Assess

We review your current IT infrastructure, detailing everything from hardware to anti-virus to begin creating our strategic plan to address weaknesses and issues.

2 > Implement

Our team of IT support experts in Norfolk work closely with you to plan, install and regularly upgrade your IT systems - ensuring you and your business remain secure online.

3 > Support

We regularly review your IT infrastructure to identify new requirements, provide professional ongoing support and work with you to continue to enhance your IT systems.

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Our results speak for themselves...

We work to provide the best IT support in Norfolk and beyond.

We are passionate about what we do, and this shows in the results we achieve.

99%

Server up-time, ensuring business reliability.

97%

Of requests are progressed within the hour.

3.5k

IT tasks processed each month by our team.

10s

Seconds or less to answer your calls - every time.

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Our services suit any business needs...

Whatever your industry or business model, we can cater for it.

IT Support As part of our proactive business grade offering, we regularly look for potential issues and bring these to your attention before they become a problem.
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Software We provide assistance with the procurement, installation, set-up and licensing of all your software requirements, helping your business run more efficiently. Read More

Hardware We provide assistance with the purchasing, installation and management of all your hardware requirements, from full computer systems to replacing old components. Read More

Email Hosting A secure, Cloud-based Microsoft Exchange mailbox, with 50GB of storage as standard allows users to synchronise and access email “on the go” from any device.
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Antivirus Providing protection against the latest threats, we keep our processes and tools regularly updated to ensure your systems remain protected against potential risks. Read More

Data Backup Backup of all your data to a secure offsite storage server to ensure your data will be safe, secure and accessible from anywhere with an internet connection. Read More

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What Our Clients Think

We approached Netmatters with the requirement of multiple front facing websites, without wanting to have separate control mechanisms for each. Netmatters propositioned a central administration system, with the ability to control limitless websites on standalone domains simultaneously. This has surpassed our expectations, and we have since commissioned them to assess and develop our internal systems as well.

Piers Colby

Saint Vincent Holdings