Our IT Support process is simple & effective...

From the very beginning, we take your business needs and requirements into account.

1 > Assess

We review your current IT infrastructure, detailing everything from hardware to anti-virus to begin creating our strategic plan to address weaknesses and issues.

2 > Implement

Our team of IT support experts in Norfolk work closely with you to plan, install and regularly upgrade your IT systems - ensuring you and your business remain secure online.

3 > Support

We regularly review your IT infrastructure to identify new requirements, provide professional ongoing support and work with you to continue to enhance your IT systems.

Our results speak for themselves...

We work to provide the best IT support in Norfolk and beyond.

We are passionate about what we do, and this shows in the results we achieve.

99%

Server up-time, ensuring business reliability.

97%

Of requests are progressed within the hour. 

3.5k

IT tasks processed each month by our team.

10s

Seconds or less to answer your calls - every time.

What Our Clients Think

We approached Netmatters with the requirement of multiple front facing websites, without wanting to have separate control mechanisms for each. Netmatters propositioned a central administration system, with the ability to control limitless websites on standalone domains simultaneously. This has surpassed our expectations, and we have since commissioned them to assess and develop our internal systems as well.

Piers Colby

Saint Vincent Holdings

  • Latest

The Cost of IT Downtime to Your Business

All companies should be aware of the critical impact of IT downtime. However, there are two things...

Read More
Netmatters Ltd
Posted by Netmatters Ltd
10th April 2019

Brexit, Recession and Success: How We Can Hel...

With Brexit in an unstable state, we are seeing signs of the economy entering a possible recession...

Read More
Holly Leech
Posted by Holly Leech
17th April 2019

Have You Got Your Marketing Budget Right?

“On average, marketing budgets make up 11.4% of total company budgets" Source: webstrategiesinc.c...

Read More
Netmatters Ltd
Posted by Netmatters Ltd
15th April 2019