Our IT Support process is simple & effective...

From the very beginning, we take your business needs and requirements into account.

1 > Assess

We review your current IT infrastructure, detailing everything from hardware to anti-virus to begin creating our strategic plan to address weaknesses and issues.

2 > Implement

Our team of IT support experts in Norfolk work closely with you to plan, install and regularly upgrade your IT systems - ensuring you and your business remain secure online.

3 > Support

We regularly review your IT infrastructure to identify new requirements, provide professional ongoing support and work with you to continue to enhance your IT systems.

Our results speak for themselves...

We work to provide the best IT support in Norfolk and beyond.

We are passionate about what we do, and this shows in the results we achieve.

99%

Server up-time, ensuring business reliability.

97%

Of requests are progressed within the hour. 

3.5k

IT tasks processed each month by our team.

10s

Seconds or less to answer your calls - every time.

What Our Clients Think

We approached Netmatters with the requirement of multiple front facing websites, without wanting to have separate control mechanisms for each. Netmatters propositioned a central administration system, with the ability to control limitless websites on standalone domains simultaneously. This has surpassed our expectations, and we have since commissioned them to assess and develop our internal systems as well.

Piers Colby

Saint Vincent Holdings

  • Latest

Level Up to Become a Junior Developer

At Netmatters, we have employed people from almost every educational or professional background yo...

Read More
Alex Chenery-howes
Posted by Alex Chenery-howes
14th December 2018

Happy 25th Birthday Rob!

Happy 25th Birthday Rob! Rob has been with the business just over 6 months, in which time he has...

Read More
Abigail Brown
Posted by Abigail Brown
13th December 2018

November Notable Employees 2018

It's that time again here at Netmatters, where we like to recognise the "Notable of Notable Employee...

Read More
Lewie Carton
Posted by Lewie Carton
10th December 2018