IT Support

Fast and cost-effective IT support services
designed to keep your business running.

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Full Service

From complex network set-ups
to simple software upgrades.

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Peace of Mind

We take care of your technology
so that you can focus on your business.

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Our IT Support process is simple & effective...

From the very beginning, we take your business needs and requirements into account.

1 > Assess

We review your current IT infrastructure, detailing everything from hardware to anti-virus to begin creating our strategic plan to address weaknesses and issues.

2 > Implement

Our team of IT support experts in Norfolk work closely with you to plan, install and regularly upgrade your IT systems - ensuring you and your business remain secure online.

3 > Support

We regularly review your IT infrastructure to identify new requirements, provide professional ongoing support and work with you to continue to enhance your IT systems.

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Our results speak for themselves...

We work to provide the best IT support in Norwich, Norfolk and beyond.

We are passionate about what we do, and this shows in the results we achieve.

99%

Server up-time, ensuring business reliability.

97%

Of requests are progressed within the hour.

3.5k

IT tasks processed each month by our team.

10s

Seconds or less to answer your calls - every time.

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Our services suit any business needs...

Whatever your industry or business model, we can cater for it.

Managed IT Support Custom Managed IT Support
Fast Response to Identified Issues
Proactive Monitoring Read More

Business IT Support Cost Effective Solution
Scalable Business IT Support
Expert Advice & Knowledge Read More

Office 365 for Business Range of Office 365 services
Reduce Costs by up to 70%
Expert Microsoft Partner Advice Read More

Expert IT Consultancy Maximise Return on Investment
Provided With Tailored IT Advice
Effective IT Infrastructure Read More

Cloud Service Provider Work Securely Anytime, Anywhere
Efficient, Cost-Effective Solution
Scalable to Your Business Read More

Disaster Recovery Data is Safe, Secure & Accessible
On-Site Disaster Recovery Suite
Quick Recovery Time Read More

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What Our Clients Think

We approached Netmatters with the requirement of multiple front facing websites, without wanting to have separate control mechanisms for each. Netmatters propositioned a central administration system, with the ability to control limitless websites on standalone domains simultaneously. This has surpassed our expectations, and we have since commissioned them to assess and develop our internal systems as well.

Piers Colby

Saint Vincent Holdings