Case Study: Upgrading IT Infrastructure for N...
Who Is The Client? Nature’s Menu, a leading pet food company in the UK, was acquired by Affinity Pet...
IT Support
Fast and cost-effective fully managed IT in Norfolk & Cambridgeshire designed to keep your business running.
Business IT Support You Can Depend On
When IT issues arise, your business can’t afford downtime. At Netmatters, we deliver IT support that’s both cost-effective and completely transparent.
With offices in Norfolk and Cambridgeshire, our in-house experts work with organisations of all sizes, from growing SMEs to established enterprises, providing full-service IT support, consultancy, and strategy.
Whether you require responsive IT support to resolve technical issues, proactive consultations to enhance your IT infrastructure, or assistance with cloud migrations, our specialist team delivers reliable and cost-effective solutions.
The statistics speak for themselves...
99%
Server uptime, ensuring business reliability.
97%
Of requests are progressed within the hour.
3.5k
IT tasks are processed each month by our team of experts.
How We Work With You
Read what to expect when you embark on an IT Support journey with Netmatters.
Project Team Meeting
You’ll meet your assigned technical team and account manager. Together, we review your infrastructure, confirm billing, and plan your onboarding.
Onboarding & Migration
Depending on your requirements, we’ll handle everything from installing remote monitoring software and configuring your client portal, to securing your systems and setting up disaster recovery.
Ongoing Management & Review
We schedule all system checks, performance reviews, and maintenance tasks, from connectivity audits to security updates, ensuring your IT infrastructure continues to perform at its best.
What Our Clients Think
Netmatters came in as our IT partner around the same time I joined in my role. In that time, they have moved our whole estate into the cloud, brought down our costs and embedded themselves with our team across our many sites. The team of technicians that support us are knowledgeable, friendly and have brought back a lot of confidence in the IT systems across the business.
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