Seamless Communication, Backed by AI-Driven Expertise

Upgrade your business phone system with confidence—powered by 3CX's advanced AI capabilities and delivered by Netmatters, a trusted 3CX Platinum Partner

Reliable communication is the backbone of every successful business. At Netmatters, we specialise in implementing 3CX—a powerful, AI-enabled software phone system designed to streamline operations, support remote teams, and scale effortlessly with your growth. 

Whether you're battling unreliable providers, outdated hardware, or complex call management, our tailored 3CX solutions, enhanced with AI call analytics and smart routing put you back in control. 

As a Platinum Partner, we don't just install—we optimise, support, and future-proof your communications. Our expert team ensures your 3CX system is configured for peak performance from day one, with ongoing support to keep everything running smoothly. 

Cost Efficient

AI-driven call routing and automated reporting help cut wasted time and reduce your annual business phone bill by up to 80%.

System Integration

Integrate your phones with your CMS and Office 365 systems for all-round working. With an Enterprise licence, you can even unlock AI features like sentiment tracking, keyword spotting, and automated follow-ups.

Flexible Setup

Add and remove handsets as you need depending on your business requirements, while AI analytics continually adapt to your changing call volumes and business requirements.

Unlock Smarter, AI-Powered Workflows with 3CX Integration

The 3CX phone system isn’t just a powerful VoIP solution—it’s a fully connected, AI-driven communications hub that brings your key business tools together. Whether you're using Microsoft 365, your CRM, or helpdesk platforms, 3CX integrates effortlessly to streamline operations, boost productivity, and reduce admin friction. 

From AI-based intelligent call routing based on CRM data to predictive analytics that forecast call trends to calendar-based status updates via Office 365, 3CX works with the tools you already rely on—keeping your team focused and your processes efficient. 

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We decided to switch our telephone system onto a VOiP system in the middle of 2024. We had approached several potential providers and received a lot of conflicting information and pricing plans. We also approached Netmatters, where we already had a very successful ongoing software development project. They provided us with a very clear outline of our options and a comprehensive estimate of setup and running costs. We decided to go with their 3CX solution.

This has turned out to be a great decision. Alex and his team provided very clear answers to our concerns, established and stuck to a very detailed project and implementation plan, and delivered the working system on time. As far as project and workflow management go, Netmatters could not have been better.

Jarvis Cosmetics Developments

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