IT Consultancy

Reliable advice from trusted IT consultants to strengthen and scale your business. 

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Specialist IT Consultancy For UK Businesses

Whether you’re up and coming or a well-established business, it’s critical to understand the importance of keeping your IT infrastructure well-maintained and efficient. If you’re struggling to keep your systems up to date or are unsure of where to invest your time and money, our IT consultants in Norfolk & Cambridge can help you.  

Most businesses don't fall behind because of bad technology. They fall behind because no one gives them a clear, prioritised answer about where to spend next. You shouldn't need an in-house IT department just to know whether you're making the right call. 

We will support your business in finding the best IT solutions that will meet your needs, help you achieve your objectives and prepare you for the future. As one of Norfolk's leading IT consultants, we use our experience and knowledge to determine outstanding IT infrastructure solutions that will benefit you. 

Why Us?

The statistics speak for themselves...

99%
server uptime, ensuring business reliability.
97%
of requests are progressed within the hour.
3500
IT tasks are processed each month by our team of experts.


Our IT Consultancy Process

Review

We assess your current IT infrastructure to give you a Health Score, giving you a clear, visual picture of your Security, Resilience and Development Roadmap, so we can identify what matters most first.

Recommendations

We prioritise recommendations by criticality and tag them by focus area, with estimated costs and projected return over two years, so you can see the payback period for each improvement and make informed decisions.

Update Schedule

We plan a clear schedule for ongoing performance, security and functionality improvements, so you always know what's coming and when.

Reporting

You'll receive in-depth performance reports every month, plus a review meeting every three months to discuss progress, answer questions and plan together.


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What It Costs You to Wait

Without a clear, prioritised plan, IT spend tends to happen reactively rather than strategically. That usually looks like: 

  • Fixing problems after they've already caused downtime, rather than before 
  • Spending on whatever feels urgent, rather than what delivers the best return 
  • Losing visibility of security and resilience risks until something goes wrong 
  • Making infrastructure decisions with no clear payback timeline attached 

Our Review and Recommendations process exists to replace that guesswork with a costed, prioritised plan, so every pound you spend on IT has a known return attached to it. 

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What Our Clients Think

We started working with Netmatters mid 2023, with them taking over our whole IT infrastructure. During this time we have been more than pleased and impressed with their way of working. The team are always so helpful and easy to work with. During this time, we have had some significant sized projects, which Netmatters have worked tirelessly on, ensuring all works were carried out so we achieved set timelines, minimising our risks, disruption times and exposure to problems. Having Netmatters there made the whole process so much easier. There is always a feeling of having that personal touch to all they handle, which is very much appreciated.

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Frequently Asked Questions

What exactly does an IT consultant do for a business like mine?

An IT consultant reviews your current infrastructure, identifies risks and inefficiencies, and builds a prioritised roadmap of recommendations tailored to your goals. At Netmatters, this also includes AI-enhanced insights, helping you make faster, more informed decisions about where to invest and what to prioritise, without prescribing a one-size-fits-all solution.

What's the difference between IT consultancy and ongoing IT support?

IT support keeps your day-to-day systems running smoothly. IT consultancy takes a step back to assess your infrastructure strategically, producing clear recommendations, costed options and a longer-term plan. The two work well together, and many of our consultancy clients also use us for ongoing support, but they're distinct services.

Can you work alongside our current IT team or provider, rather than replace them?

Yes. Our consultancy service is designed to complement your existing setup, whether that's an in-house IT team or another provider. We'll review your infrastructure independently and provide recommendations your team can act on, without disrupting what's already working.

Can you support a one-off project, such as a cloud migration or system upgrade?

Yes, our consultancy isn't limited to full ongoing engagements. We can scope and advise on specific projects, providing the strategic planning and recommendations needed to deliver it successfully, alongside guidance on things like licensing and procurement where relevant.

What's the typical cost of bringing in an IT consultant?

Costs vary depending on the scope of work, but we bill by the minute rather than charging a flat fee, a minimum charge or a call-out fee, so you only ever pay for the time we spend. Each recommendation we make also comes with an estimated cost and projected return, so you can see the value before committing.

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