Case Study: Upgrading IT Infrastructure for N...
Who Is The Client? Nature’s Menu, a leading pet food company in the UK, was acquired by Affinity Pet...
Business IT Support
Experienced IT experts ready to proactively support your business on and offsite.
Proactive & Reliable IT Support For Your Business
Every modern business depends on technology — but managing your IT infrastructure in-house can quickly become time-consuming and expensive. That’s where we come in.
With offices in Great Yarmouth, Wymondham, and Cambridge, our Business IT Support gives you all the benefits of an internal IT team, at a fraction of the cost. Whether you need ongoing managed support or strategic consultancy, we keep your systems running smoothly so you can focus on running your business.
Why Choose Us
Expert Advice
Our team of technicians process 3500 IT tasks every month, giving us the experience and knowledge needed to provide your business with help on any IT matter.
Finance on Hardware
We offer flexible finance to make high-quality hardware solutions as affordable as possible – giving you the tools needed to move towards substantial IT improvements in your business.
Fast Response
We are on hand to answer and resolve all issues within the working hour and can provide out-of-hours support should you need it – we’re here when you need us the most.
We offer two flexible support models designed to suit the way you work:
Stabilised IT Support
Our unique Stabilised IT Support model helps you manage your IT costs more predictably without losing flexibility. Using intelligent tracking based on your last 12 months of activity, your support hours are stabilised to give you consistent, transparent monthly billing. You’ll only ever pay for what you use — with no unexpected invoices.
Fixed-Fee IT Support
Prefer complete cost certainty? Our Fixed-Fee IT Support gives you unlimited access to our helpdesk and technical team for a single monthly fee — ideal for businesses that want total peace of mind and predictable budgeting.
Both models are designed to provide reliable, proactive, and cost-effective support for your business, whether you’re looking for a flexible partnership or full-service coverage.
What Our Clients Think
Netmatters have been instrumental in helping us to consolidate the IT infrastructure within the Group and have fit in really well as our core support provider, I would recommend Jordan and his team to any organisation looking for a true partner to help take their IT forward and get embedded with their own team.
Case Study: Enhancing Security and Reducing C...
Who Is The Client? Greg Rowe Limited is a leading UK-based tap design and manufacturing company that...
Case Study: Children’s Cancer North
The Client Children’s Cancer North is an independent charity who support individuals and families im...