3CX System & CRM Integration for SEN Trust So...
Who Is The Client? SEN Trust Southend is a strong multi-academy trust comprising several specialist...
3CX Systems
Stress-free, cost-effective communications with a platinum 3CX partner.
Seamless Communication, Backed by AI-Driven Expertise
Upgrade your business phone system with confidence—powered by 3CX's advanced AI capabilities and delivered by Netmatters, a trusted 3CX Platinum Partner.
At Netmatters, we specialise in implementing 3CX phone system software tailored to your organisation. With advanced features such as AI-powered call analytics, intelligent call routing, and seamless integrations, your business can streamline operations and stay connected from anywhere.
Unlike traditional phone systems, 3CX phone system software eliminates the need for costly hardware while offering a scalable, future-proof solution. As your business grows, your communication system evolves with you, without disruption.
As a trusted 3CX Platinum Partner, Netmatters provides expert setup, optimisation, and ongoing support. We ensure your 3CX phone system software is configured for peak performance from day one, helping you maximise reliability, efficiency, and return on investment.
Cost Efficient
AI-driven call routing and automated reporting help cut wasted time and reduce your annual business phone bill by up to 80%.
System Integration
Integrate your phones with your CMS and Office 365 systems for all-round working. With an Enterprise licence, you can even unlock AI features like sentiment tracking, keyword spotting, and automated follow-ups.
Flexible Setup
Add and remove handsets as you need depending on your business requirements, while AI analytics continually adapt to your changing call volumes and business requirements.
Unlock Smarter, AI-Powered Workflows with 3CX Integration
The 3CX phone system isn’t just a powerful VoIP solution—it’s a fully connected, AI-driven communications hub that brings your key business tools together. Whether you're using Microsoft 365, your CRM, or helpdesk platforms, 3CX integrates effortlessly to streamline operations, boost productivity, and reduce admin friction.
From AI-based intelligent call routing based on CRM data to predictive analytics that forecast call trends to calendar-based status updates via Office 365, 3CX works with the tools you already rely on—keeping your team focused and your processes efficient.
What Our Clients Think
We decided to switch our telephone system onto a VOiP system in the middle of 2024. We had approached several potential providers and received a lot of conflicting information and pricing plans. We also approached Netmatters, where we already had a very successful ongoing software development project. They provided us with a very clear outline of our options and a comprehensive estimate of setup and running costs. We decided to go with their 3CX solution. This has turned out to be a great decision. Alex and his team provided very clear answers to our concerns, established and stuck to a very detailed project and implementation plan, and delivered the working system on time. As far as project and workflow management go, Netmatters could not have been better.
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