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Discovery Workshops
Define your processes, build your roadmap and get on the path to success for your business.
How To Get Started With Bespoke Software
Before investing in bespoke software or automation, it’s critical to understand how your business actually works today. When you embark on a consultancy journey with us, you'll be a part of a series of discovery workshops, which are designed to uncover inefficiencies, clarify requirements and create a practical roadmap for improving your business systems.
We'll look at your goals and what you'd like to achieve with your business and put together a clear plan that helps you get there.
Our bespoke systems consultants will help you move forward with confidence, backed by insight, not assumptions.
Why Is the Discovery Phase Important?
Many businesses come to us knowing something isn’t working, but not exactly what needs to change.
Starting development without clarity often leads to:
- Over-engineered solutions
- Spiralling costs
- Poor adoption by users
- Software that doesn’t fully solve the problem
Our discovery phase ensures your project starts with a shared understanding of your workflows, challenges and strategic goals, so every decision that follows is grounded in reality and your business is future-proofed.
What You’ll Get
By the end of the discovery process, you’ll have:
- Clear documentation of your current workflows, including pain points, bottlenecks and inefficiencies
- Optimised future-state process flows, designed to meet short-term objectives and long-term strategy
- System recommendations, including suitable software options and indicative costings
- A realistic implementation roadmap with priorities, phases and next steps clearly defined
Whether you proceed with development immediately or not, you’ll leave with clarity and control.
How We Work With You
Below you can read about what you can expect when you embark on a systems consultancy and software development journey with Netmatters.
Discovery & Consultation
We start by thoroughly reviewing your current processes to uncover inefficiencies and identify essential requirements. This could be integrating your software, implementing artificial intelligence, or building new custom business management software.
Detailed Workflow Mapping
Through our audit, we’ll map out your current workflow, including every team member and software platform involved. We’ll then map out a new recommended workflow.
Roadmap Development
Next, we’ll develop a clear roadmap that identifies requirements, timelines, and budgets, and shows you how we’ll roll out changes over time in the best way for your business.
Implementation
Our software consultants will work closely with you to ensure software projects are delivered and managed efficiently to give you the best return on investment.
Frequent ROI Reporting
We’ll send you regular, transparent reports detailing out our strategy for your business and critical, high and standard priority recommendations, including how much it will cost you and the true return on investment for your business over a 2-year period.
Ongoing Support
All systems are fully supported through maintenance packages with agreed response times. You’ll receive our Business Management System reports monthly and meet with your dedicated consultant every quarter to drive continual improvement.
What Our Clients Think
The Netmatters’ system has quite literally transformed 1st Choice Insulations from an archaic paper-based organisation to a business that can now handle enormous insulation contracts without employing extra admin-based staff. It has quite literally transformed the business - our clients can now log into our portal, look at their insulation programme in its entirety (reducing our email traffic by 75%), answer their own questions/queries, and even download surveys and quotes.
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