HR and Recruitment Administrator

What we are looking for 

We’re looking for a highly organised and people-focused HR and Recruitment Administrator to join our team. This role is ideal for someone who thrives on detail, enjoys supporting others, and wants to play a key role in keeping all HR functions running smoothly, alongside leading employee journey from recruitment through to onboarding and beyond.

About our values (How we work)

Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work-life balance, and we go above and beyond to ensure this happens. Health and well-being are a high priority for us.

Team is at the core of our “Values” and we strive to deliver a positive end-to-end experience for all, including clients and suppliers.

As an ambitious company, we continue to grow, bringing both challenges and opportunities, which keep things interesting.

Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organise fun sponsored events so all team members can get involved. After years of effort, we have achieved carbon neutrality and are now working to further reduce our impact.

We are proud to be an equal opportunity employer and encourage applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, belief, or marital status. The Netmatters TRUE Values approach encapsulates our belief that everyone has the right to be themselves and to be that person at work.

What you should bring

• Diligent and reliable with a strong work ethic

• Confident and positive with a professional and approachable manner

• Highly organised with excellent attention to detail

• Consistent and dependable in delivering high-quality work

• Friendly and personable with strong interpersonal skills

• Previous experience in Recruitment or Resourcing

• Flexible and adaptable in a fast-paced environment

• Strong computer literacy and confidence using HR systems and Microsoft Office

• Able to work quickly and efficiently while maintaining accuracy

• Holds a full and valid driving licence

Extra skills that would be great 

• Resourceful and proactive, with the ability to work on your own initiative

• Comfortable working autonomously and managing priorities independently

• Strong commercial awareness, with an understanding of how HR supports the wider business

• Able to see the “bigger picture” and act in the best interests of the organisation

• Previous experience in an administrative role (HR experience not essential)

• Experience supporting recruitment activities, such as coordinating interviews, managing vacancies, liaising with hiring managers, or working with recruitment agencies

• Strong organisational skills, with the ability to manage multiple recruitment processes simultaneously

• Confident communicator, able to engage professionally with candidates and internal stakeholders

• Detail-oriented, particularly when handling candidate information and recruitment documentation

Some specifics of the role  

The role will be working within the HR Department team to provide HR assistance in day-to-day roles. The role will require the ability to deliver high-quality work in line with the company's objectives and values. This role will require a high element of confidentiality. 

Some tasks will include the following:

• Answering and managing incoming telephone calls

• Creating and managing tasks

• Providing administrative support to the HR function across the business

• Managing a busy shared mailbox and responding in a timely, professional manner

• Handling time-sensitive documentation with accuracy and confidentiality

• Leading recruitment activities, including liaising with recruitment agencies regarding candidates, ensuring roles are advertised well, candidates are coordinated, and processes are followed.

• Leading onboarding activities, ensuring a smooth and compliant transition for new starters, including coordinating pre-employment checks, preparing contracts and documentation, setting up induction schedules, liaising with managers and internal teams, and ensuring all onboarding processes are followed consistently.

• Assisting the department in tracking and maintaining departmental KPIs

• Booking and coordinating training events

• Supporting the organisation of company engagement and wellbeing events

• Maintaining and updating HR procedures, policies, and manual documentation

• Attending meetings as required and providing administrative follow-up

• Acting as a positive, approachable point of contact for employee queries

• Assisting with payroll-related tasks when required

• Supporting PDP bookings, reviews, and related administration

• Upholding company standards and supporting wider business goals and values

• Undertaking additional duties as required to support the department and overall business objectives

• The role is varied - Anything else that is required by the Department / Business to facilitate maintaining our Company objectives and Values

Hours: 40 hours per week, Monday – Friday (Core hours are 8-5 until able to work self-sufficiently - Inclusive of 1 hour lunch break) 

Location: Wymondham, Norfolk. Following a successful probation period, working from a suitable home location may be permitted one day per week providing all requirements of the companies policy are met.

All applicants must have the Right to Work in the UK.

What we offer you 

• A salary of £27,000 - £30,000 pa with frequent salary reviews to ensure you are rewarded properly. 

• Parking is available for all staff at all locations.

• Recognition for exceptional performance through monthly Notable awards with monthly prizes awarded to the ‘Notable of Notables’.

• End-of-year awards ceremony where winners receive recognition and a well-earned prize including vouchers and perhaps your favourite beverage.

• Real advancement opportunities for any technical or managerial aspirations you may have. 

• The opportunity to be a part of something great and thoroughly enjoyable. 

• A collaborative environment that is both challenging and supportive.  

• A structured workflow promoting mental health that allows you to focus on the task at hand while also allowing you to leave work at work when you’ve finished for the day. 

• Short-term sick pay. 

• Long-term Illness Protection (Income Protection). 

• Enhanced Maternity and Paternity Packages. 

• Parental Returners Programme. 

• Flexible profit share for all staff.  

• We strive to make sure all our staff have a good work/life balance so all flexible working requests will be considered. 

• 33 days holiday (including bank holidays) rising to 35 days in recognition of long service. 

• The option to buy and sell holiday.  

• A blend of office and home working. 

• Inhouse gym and showers 24/7. 

• Vitality private health insurance to ensure the best physical and mental well-being of all employees. 

• Electric car scheme available after 12 months of service. 

• Free flu jabs every year. 

• Free fruit for all to help with your 5 a day. 

• Free access to an amazing confidential personal life coach to promote good mental health. 

• Access to Perkbox with free phone insurance, breakdown cover and other great deals.  

• Interest-free 12-month loans to support you when there are unexpected expenses. 

• A comprehensive program of funded events so you can choose to get involved beyond your working day, football, BBQs, running, cycling, nights out and so much more. 

• Lunch and Learn Sessions – staff or guest speakers deliver learning sessions on varied topics with lunch provided by us.  

• Recognition of life events so we celebrate with you. 

• Have your say through multiple feedback routes, allowing you to actively shape the Netmatters of the future. 

• Comprehensive development plans to promote personal development whatever your aspirations.  

• Open plan offices with break-out areas including gaming setups for lunchtime competitions. 

• Outside seating area with BBQs. 

Some more about us 

Netmatters currently has over 120+ team members working from home or one of our three office locations; Cambridge, Wymondham and Great Yarmouth.  

Over the last 15 years, we have grown steadily and in a controlled manner, ensuring we always stay TRUE to our values and take pride in our transparency and honesty.   

Our mission: to drive exceptional business growth for our clients by combining best advice and practice with a dynamic range of technology solutions.  

 What you need to do 

If you’re interested in this role, please send us your CV and covering letter to: jointheteam@netmatters.com 

From everyone here at Netmatters, we look forward to hearing from you!  

Netmatters currently has over 100+ team members and growing, working from home or one of our three office locations; Cambridge, Wymondham, and Great Yarmouth.

Over the last 15 years, we have grown steadily and in a controlled manner, ensuring we always stay TRUE to our values and take pride in our transparency and honesty.   

Our mission: to drive exceptional business growth for our clients by combining best advice and practice with a dynamic range of technology solutions.  

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