Accounts Administrator Apprentice (Digital & AI Support Programme)
Posted by Netmatters
14th August 2025
14th August 2025
What we are looking for
We are looking for an Accounts Administrator Apprentice to join the team and grow alongside us as we embark on many new projects and challenges.
About our values (How we work)
Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work-life balance and we go above and beyond to ensure this happens. Health and well-being are a high priority for us.
Team is at the core of our “Values” and we strive to deliver a positive end-to-end experience for all including clients and suppliers.
As an ambitious company, we are continuing to grow bringing both challenges and opportunities, keeping things interesting.
Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organise fun, sponsored events so all team members can get involved. After years of work, we have achieved carbon neutrality and are now working to take this further.
We are proud to be an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief or marital status. The Netmatters TRUE Values approach sums up our belief that everyone has the right to be who they are, and to be that person at work.
What you should bring
- Reliable and consistent.
- Be a very positive person who loves a challenge.
- Have strong organizational and analytical skills.
- Have the ability to work under pressure to meet deadlines and required quality standards.
- Be thorough and have attention to detail and a passion for finance.
- Good administration skills.
Extra skills that would be great
- Experience in an accounts-based role is desired but not essential.
- Strong experience in an administrator position.
- Resourceful and able to work on own initiative
- Commercial Awareness and able to understand and recognize the greater good of the company.
Some specifics of the role
- Responsible to: The Operations Manager.
- Responsible for: Managing the ongoing administration tasks of the business, ensuring the business day to day accounting procedures are completed thoroughly.
- Key Measurables: Staying on Workflow, and maintaining turnaround times on tasks (within SLA) to support the wider business.
- Daily Workflow Management Task.
- Monthly equipment hire for IT and Telecoms Check.
- Daily tasks such as: bank reconciliation, purchase invoices approval, check receipt bank, inbox management, debt chasing, task list management, assisting with departmental KPIs.
- Additional tasks such as: calculating commission for referrers, payment of suppliers/expenses, reconciling accounts, dealing with invoice queries, customer specific requests, sending statements, sending invoices via post, Facebook advertising spend, general admin duties, reception duties, and supporting the wider operations team with holiday cover which may include: taking deliveries, tidying communal areas and being on hand to help the team and the wider company.
Apprenticeship details: Digital & AI Support programme
- Strong administrative and organisational focus: The programme includes modules on supporting customer success, inbox and task management, and stakeholder coaching.
- Finance-related tasks: The programme builds digital literacy and data handling skills that support tasks like reconciliation, invoice management, and reporting.
- Commercial awareness and initiative: Modules on enabling productivity and using data to drive success help learners understand business impact and work independently.
- AI and digital tools: Learners gain hands-on experience with Microsoft 365, Copilot, and SaaS applications – great for streamlining admin and operational tasks.
All applicants must have the Right to Work in the UK.
What We Offer To You
- A competitive Salary with frequent salary reviews to ensure you are rewarded properly.
- Parking available for all staff at all locations.
- Recognition for exceptional performance through monthly Notable awards with monthly prizes awarded to the ‘Notable of Notables'.
- End of year awards ceremony where winners receive recognition and a well-earned prize including vouchers and perhaps your favourite beverage.
- Real advancement opportunities for any technical or managerial aspirations you may have.
- The opportunity to be a part of something great and thoroughly enjoyable.
- A collaborative environment that is both challenging and supportive.
- A structured workflow to promote mental health that allows you to focus on the task at hand while also allowing you to leave work at work when you’ve finished for the day.
- Short-term sick pay.
- Long-term Illness protection (Income Protection).
- Enhanced Maternity and Paternity Packages.
- Parental Returners Programme.
- We strive to make sure all our staff have a good work/life balance so all flexible working requests will be considered.
- 33 days holiday (including bank holidays) rising to 35 days in recognition of long service.
- The option to buy and sell holiday.
- A blend of office and home working.
- Inhouse gym and showers 24/7 (Wymondham office Only).
- Vitality private health insurance to ensure the best physical and mental well-being of all employees.
- Access to Aviva Smart Health to offer a convenient way to connect to the tools you need to manage your health and wellbeing. It offers unlimited access to a suite of six services; a 24/7 UK-based GP, Best Doctors, mental health support, a health check, access to nutrition consultations and an online fitness programme.
- Electric car scheme available after 12 months of service.
- Free flu jabs every year.
- Free fruit for all to help with your 5 a day.
- Free access to an amazing confidential personal life coach to promote good mental health.
- Access to Perkbox with free phone insurance, breakdown cover and other great deals.
- Interest free 12-month loans to support you when there are unexpected expenses.
- A comprehensive program of funded events so you can choose to get involved beyond your working day, football, BBQs, running, cycling, nights out and so much more.
- Lunch and Learn Sessions – staff or guest speakers deliver learning sessions on varied topics with lunch provided by us.
- Recognition of life events so we celebrate with you.
- Have your say through multiple feedback routes, allowing you to actively shape the Netmatters of the future.
- Comprehensive development plans to promote personal development whatever your aspirations.
- Open plan offices with break out areas including gaming setups for lunchtime competitions.
- Outside seating area with BBQ’s.
Some More About Us
Netmatters currently has over 100+ team members and growing, working from home or one of our three office locations; Cambridge, Wymondham, and Great Yarmouth.
Over the last 15 years, we have grown steadily and in a controlled manner, ensuring we always stay TRUE to our values and take pride in our transparency and honesty.
Our mission: to drive exceptional business growth for our clients by combining best advice and practice with a dynamic range of technology solutions.
