Know What Matters: A September Roundup

Written by Erika Cole

The Latest Shift

UK Small Businesses Are the Most Targeted in the World

New research from Hiscox, published in September, found that 38% of UK small firms suffered a successful cyber attack in the past year, compared with a global average of 29%. Respondents reported an average cost of £26,650 per attack.

Cyber attacks aren't just a problem for the big names in the headlines. Smaller businesses are often seen as easier targets because they tend to have fewer protections in place. The question isn't whether someone will try, but whether you're ready when they do. Simple steps such as staff training, multi-factor authentication and a tested backup plan make a real difference.

Read More

What to Watch

The Phone Line Switch-Off: 31 January 2027

The UK's old copper phone network is being switched off at the end of January, and anything still relying on it will stop working. That includes alarm systems, card machines, franking machines and lift lines, not just desk phones. Some areas will be switched over before the final deadline.

If your phones already run over the internet, you're likely unaffected. If not, check what in your building still uses a traditional line and don't leave it until January. Our NMPBX phone system keeps your existing numbers and goes live in days, backed by a 3-month money-back guarantee.

Read More

Inside Netmatters

We Connected AI to Our Own Systems

We've built a connector that links Claude directly to the systems we use to manage our business. It gives our team a complete picture of your business in seconds.

That means we can spot recurring support issues before they become bigger problems, check the health of your IT and marketing at a glance, and come to every meeting fully prepared with what's changed and what needs your attention, all by asking Claude a simple question.

The same approach can work with the systems your business already uses.

Get in Touch

Looking to Take Your Business Further?

From bespoke software and Digital Marketing to expert IT Support – we’re here to help you grow. Get in touch today to discuss how we can help you.


Let's Discuss Your Project

Connect with us, and we'll call to find out how we can help!

Let's Discuss Your Project

Get In Touch

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
* Fields Required
© Copyright Netmatters 2026.
All rights reserved.
Contact Out of Hours